Terms & Conditions

MediZen - Terms and Conditions of any Treatment(s) Undertaken at the Clinic

As we are registered with, and in order to comply with Care Quality Commission regulations, it is important that you understand and agree to our Terms and Conditions if you decide to go ahead with any treatment in our clinic:

MediZen recommends that customers should avoid alcohol, aspirin and non-steroidal anti-inflammatory drugs, such as Ibuprofen, for at least 24 and preferably 48 hours prior to any treatment and that MediZen Ltd cannot be held responsible for any adverse effects resulting from the use of these substances.

The practice of medicine and surgery is not an exact science and therefore that no guarantee can be given as to the results of the treatment(s). The goal of treatments carried out at MediZen is improvement, not perfection, and that there is no guarantee that the anticipated results will be achieved and that treatments may sometimes be unsuccessful.

Please note that unless you want interest free credit a £500 deposit is required when booking a miradry treatment

Reassessment appointments or any appointment made as a result of genuine concerns about the treatment will be free of charge. MediZen Ltd reserves the right to apply a charge, indicated in advance, for our time in some circumstances.

MediZen Ltd do not charge for cancellations made more than 24 hours before the appointment but would appreciate your earliest advice if you are unable to attend. MediZen Ltd reserves the right to charge 50% of the deposit cost for cancellations at less than 24 hours’ notice.

MediZen Ltd reserves the right to refer non-payments to debt collection agents.

All treatments must be paid for at the time of treatment. Cash and credit/debit cards are accepted. American Express/Electron are NOT accepted

MediZen Ltd do try to run the clinic efficiently and on time, however, there are always occasions when appointments run behind schedule due to factors beyond our control. If MediZen Ltd keeps you waiting, you will be seen as soon as possible.

MediZen Ltd cannot allow children to come into treatment areas and cannot supervise children left unattended in the waiting room. Children under the age of 18 will not be left unattended and that MediZen Ltd cannot be held responsible for incidents that might take place in these circumstances.

Medizen Ltd is an Appointed Representative of Chrysalis Finance Limited, which is authorised and regulated by the Financial Conduct Authority to carry out the regulated activity of credit broking www.chrysalisfinance.com

Medizen Returns Policy

The return period is 14 days from the date of purchase. To return an item purchased from MediZen you must present a receipt of purchase and the item must be unopened or tampered with subject to the clinic's satisfaction.